/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/:root{--primary-color:#003064;--primary-color-darker:#003064;--primary-color-rgb:rgba(255,139,37,.2);--primary-color-calendar:#ffe8d3;--secondary-color:#251c17;--white:#ffffff;--gray-light-white:#fbfafa;--gray-light-ultra:#f5f5f5;--gray-light-semi:#efefef;--gray-light:#ededed;--gray-regular-light:#E8E8E8;--gray-regular:#e0e0e0;--gray-medium:#beb8b5;--gray-medium-darker:#B5B5B580;--gray-dark-semi:#9D9792;--gray-dark:#746d69;--gray-darker:#68615e;--black:#251c17;--color-scroll-bar:var(--gray-dark);--mail-outgoing-color:#ffeec6;--disabled:var(--gray-light-semi);--disabled-text:var(--gray-medium);--disabled-input:var(--gray-light-semi);--bread-crumb:var(--gray-dark-semi);--bread-crumb-active:var(--black);--bread-crumb-font-size:var(--font-size-sm);--color-ticket-header:var(--gray-light-white);--email-info:var(--gray-light-white);--ticket-subject:var(--table-text-color);--success-color:#3DD598;--warning-color:#FC5A5A;--error-color:var(--warning-color);--confirmation-color:var(--success-color);--plus-color:var(--success-color);--table-text-color:#4f4444;--table-th-bg:#EFEFEF;--table-td-even-bg:#F9F9F9;--tr-disabled-bg:#efefef;--tr-disabled-text:#B6B6B6;--color-flag-default:#cdcdcd;--alert-close-icon-color:var(--gray-dark);--alert-info-bg-color:#50b6ff10;--alert-info-icon-color:#50B5FF;--alert-info-border-color:#50b6ff1a;--alert-error-bg-solid-color:#FC5A5A;--alert-error-bg-color:#FC5A5A10;--alert-error-icon-color:#FC5A5A;--alert-error-border-color:#FC5A5A1a;--alert-success-bg-solid-color:#3DD598;--alert-success-bg-color:#3DD59810;--alert-success-icon-color:#3DD598;--alert-success-border-color:#3DD5981a;--alert-warning-bg-color:#F2BD0E10;--alert-warning-icon-color:#F2BD0E;--alert-warning-border-color:#F2BD0E1a;--alert-notice-bg-color:#cccccc10;--alert-notice-icon-color:#cccccc;--alert-notice-border-color:#cccccc1a;--color-icon-favorite:#F2BD0E;--border-color:#eae7e2;--border-input-color:#c4c1bb;--main-bg-color:#FAFAFB;--input-field-bg-color:var(--white);--overlay-bg:rgba(23,23,37,.145)}
/*Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/:root{--main-page-padding:25px;--side-bar-width-desktop:280px;--font-size-xxl:24px;--font-size-xl:21px;--font-size-lg:18px;--font-size-md:16px;--main-font-size:14px;--font-size-sm:12px;--font-size-xs:10px;--font-size-xxs:8px;--h1-font-size:24px;--label-font-size:14px;--main-line-height:14px;--input-line-height:20px;--main-font-color:var(--black);--normal:400;--medium:500;--semi-bold:600;--bold:700;--size-6:6px;--size-8 :8px;--size-10:10px;--size-15:15px;--size-20:20px;--size-30:30px;--border-solid:solid;--border-dashed:dashed;--border-width:1px;--border-width-md:2px;--border-width-lg:5px;--border-radius-menu-mobile:50px;--border-radius-menu-mobile-active:30px;--border-radius-xxl:100px;--border-radius-xl:50px;--border-radius-lg:20px;--border-radius-md:15px;--border-radius-sm:10px;--border-radius-xs:8px;--border-radius-xxs:5px;--margin-xxl:30px;--margin-xl:25px;--margin-lg:20px;--margin-md:15px;--margin-sm:10px;--margin-xs:5px;--padding-xxl:30px;--padding-xl:25px;--padding-lg:20px;--padding-md:15px;--padding-sm:10px;--padding-xs:5px;--padding-none:0;--menu-box-shadow:rgba(149,157,165,.2) 0 8px 24px;--hover-brightness:brightness(1.2);--main-transition:all ease .3s;--icon-main-size:16px;--icon-hover-sm-size:22px;--icon-hover-size:28px;--icon-hover-md-size:32px;--icon-hover-color:#e0e0e0;--icon-hover-color-light:var(--gray-light);--icon-hover-color-medium:var(--gray-medium-darker);--flag-width:35px;--flag-height:13px;--flag-small-width:25px;--flag-small-height:8px;--menu-font:var(--black);--menu-bg:var(--white);--sidebarcolumn-header-bg:var(--gray-regular-light);--widget-simple-bg:var(--white);--widget-simple-title-size:14px;--widget-standard-padding:var(--padding-md);--widget-margin:20px;--submenu-preferences:var(--gray-dark);--submenu-log:var(--warning-color);--table-bg:var(--white);--table-th-font-color:var(--black);--table-td-hover-opacity:.5;--table-tr-border-bottom:var(--gray-light-semi);--table-tr-py-18:18px;--table-tr-px-18:10px;--table-tr-line-hight:40px;--gap-xl:60px;--gap-lg:30px;--gap-md:20px;--gap-smd:15px;--gap-sm:10px;--gap-xs:5px;--pill-color-selected:var(--gray-light-ultra);--main-field-size:620px;--text-message-color:var(--black);--text-message-min-height:141px;--reply-input-height:var(--btn-height-sm);--max-input-field-height:30px;--inlactions-height:35px;--inlactions-font-size:var(--font-size-sm);--inlactions-text-color:var(--white);--inlactions-bg-color:var(--black);--modal-col-max-height:326px;--modal-col-text-color:var(--gray-darker);--modal-input-width:75px;--modal-header-bg:var(--gray-regular-light);--btn-width-l:134px;--btn-max-width-xxl:215px;--btn-max-width-xl:180px;--btn-max-width-lg:160px;--btn-max-width-md:140px;--btn-max-width-sm:100px;--btn-max-width-xs:80px;--btn-min-height:34px;--btn-height-lg:48px;--btn-height-md:var(--btn-min-height);--btn-height-sm:28px;--btn-primary-text:var(--white);--btn-primary-text-hover:var(--btn-primary-text);--btn-text-color:var(--white);--btn-text-color-ghost:var(--gray-darker);--btn-icon-sm:34px;--btn-ghost-text:var(--black);--btn-ghost-text-hover:var(--btn-primary-text);--btn-ghost-background:transparent;--btn-ghost-background-hover:var(--primary-color);--btn-cancel-ghost-text:var(--gray-dark);--btn-cancel-ghost-bg:var(--white);--btn-cancel-ghost-bg-hover:var(--border-color);--btn-width-sm:90px;--btn-min-height-sm:28px;--btn-dropdown-padding:var(--padding-md);--btn-dropdown-bg-color:var(--primary-color);--btn-dropdown-min-height:var(--btn-min-height);--btn-dropdown-min-width:var(--btn-width-l);--btn-dropdown-font-size:var(--font-size-sm);--btn-dropdown-font-weight:var(--bold);--btn-dropdown-color:var(--main-font-color);--btn-dropdown-border-width:var(--border-width-md);--btn-dropdown-border-radius:var(--border-radius-md);--btn-filter-dropdown-hover-color:var(--gray-light)}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media all{html,body,div,span,applet,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,a,abbr,acronym,address,big,cite,code,del,dfn,em,font,img,ins,kbd,q,s,samp,small,strike,strong,sub,sup,tt,var,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table,caption,tbody,tfoot,thead,tr,th,td,hr{margin:0;padding:0;border:0;outline:0;font-weight:inherit;font-style:inherit;font-size:100%;font-family:inherit;vertical-align:baseline;background-image:none;direction:inherit}body{line-height:1;color:black;background:white;text-align:left;margin:0;padding:0}ol,ul{list-style:none}table{border-collapse:collapse;border-spacing:0}caption,th,td{text-align:left;font-weight:normal}.RTL caption,.RTL th,.RTL td{text-align:right}blockquote:before,blockquote:after,q:before,q:after{content:""}blockquote,q{quotes:"" ""}a{text-decoration:none}strong{font-weight:bold}select{margin-top:-1px}html,body,div,span,applet,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,a,abbr,acronym,address,big,cite,code,del,dfn,em,font,img,ins,kbd,q,s,samp,small,strike,strong,sub,sup,tt,var,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table,caption,tbody,tfoot,thead,tr,th,td,hr,input,textarea{box-sizing:border-box}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{#Overlay{position:absolute;top:0;left:0;width:100%;height:100%;background-color:#000;opacity:.5;filter:alpha(opacity = 50);z-index:200}.Dialog{position:absolute;z-index:99999;min-width:150px;background:#FFF}.Dialog>.Header{cursor:move;display:block;position:relative;background:#ddd;border-bottom:1px solid #CCC;min-height:22px}.Dialog>.Header .Close{display:block;position:absolute;height:12px;width:12px;right:8px;top:50%;margin-top:-6px;color:#000}.Dialog>.Header h1{padding:10px;font-size:12px}.Dialog>.Content{overflow:hidden;padding:5px}.Dialog>.Content>.InnerContent{padding:10px;background:#FFF;overflow-y:auto;max-height:200px}.Dialog>.Content>.ContentFooter{padding:7px 10px;margin:0 -5px -5px -5px;background:#ddd;min-height:20px;border-top:1px solid #CCC}.Dialog>.Content>.ContentFooter button + button{margin-left:5px}.Dialog>.Footer{padding:6px 0 5px;display:block;position:relative;background:#ddd;border-top:1px solid #CCC}.Dialog>.Footer.ContentFooter{display:none}.Dialog.Alert .InnerContent .fa{display:block;font-size:25px;text-align:center;color:#ff505e}.Dialog.Alert h2,.Dialog.Alert p{text-align:center}.Dialog.Alert{width:450px;top:100px;left:300px}.Dialog.Search{width:550px}.FieldSetSeparator{float:none;clear:both;border-bottom:1px solid #ccc;padding-bottom:7px;font-size:12px}.FieldContainer + .FieldSetSeparator{padding-top:10px}.LayoutPopup{display:flex;flex-direction:column;gap:var(--gap-md)}.FieldSeparator{border-top:1px dotted #ccc;margin:5px 0}.LayoutPopup .PopupHeader{padding:var(--padding-xxl) var(--padding-lg) var(--padding-xl);border-bottom:0;background-color:var(--main-bg-color);display:flex;justify-content:space-between;align-items:center}.LayoutPopup .Content{padding:0 var(--padding-lg)}.PopupHeader>p>a{color:#777777;font-size:11px;outline:medium none;padding:5px 11px;text-shadow:0 1px 0 #EAEEEE}.PopupHeader>p>a:hover{color:#444444}fieldset.TableLike>.Field,fieldset.TableLike>.Row>.Field{display:flex}.FieldExplanation{color:var(--gray-medium)}.PopupFooter{display:flex;justify-content:flex-end;padding:0 var(--padding-lg) var(--padding-lg)}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{div.TooltipContainer{position:absolute;z-index:4000;display:none}div.Tooltip{width:244px}div.Tooltip.TongueTop,div.Tooltip.TongueBottom{width:400px}div.Tooltip.TongueLeft{margin-left:-37px}div.Tooltip.TongueRight{margin-left:-202px}div.Tooltip>div.Content{background-color:#fff;border:1px solid #ccc;padding:5px;position:relative}div.Tooltip>div.Content p{margin:0;color:#000}div.Tooltip.TongueTop>div.Content{margin-bottom:15px}div.Tooltip.TongueBottom>div.Content{margin-top:15px}div.Tooltip>div.Content:after,div.Tooltip>div.Content:before{left:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none}div.Tooltip.TongueTop>div.Content:after,div.Tooltip.TongueTop>div.Content:before{top:100%}div.Tooltip.TongueBottom>div.Content:after,div.Tooltip.TongueBottom>div.Content:before{bottom:100%}div.Tooltip.TongueLeft>div.Content:after,div.Tooltip.TongueLeft>div.Content:before{left:10%}div.Tooltip.TongueRight>div.Content:after,div.Tooltip.TongueRight>div.Content:before{left:90%;right:10%}div.Tooltip>div.Content:after{border-color:rgba(255,255,255,0);border-width:6px;margin-left:-6px}div.Tooltip>div.Content:before{border-color:rgba(204,204,204,0);margin-left:-7px}div.Tooltip.TongueTop>div.Content:after{border-top-color:#fff;border-width:6px}div.Tooltip.TongueTop>div.Content:before{border-top-color:#ccc;border-width:7px}div.Tooltip.TongueBottom>div.Content:after{border-bottom-color:#fff;border-width:6px}div.Tooltip.TongueBottom>div.Content:before{border-bottom-color:#ccc;border-width:7px}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.Login{display:flex;flex-direction:column;flex:1;padding:var(--main-page-padding);justify-content:center;align-items:center}.Login p{padding:0;font-size:var(--main-font-size)}.Login noscript p{color:#666666;margin:13px 0 26px}#Login,#Reset,#Signup,#PreLogin{width:100%;height:100%;padding-left:0;position:relative;padding:var(--padding-xxl)}.header-content{display:flex;flex-direction:column;gap:var(--gap-xs)}#NoJavaScript,#OldBrowser{width:500px;padding-left:0;position:relative}.RTL #Login,.RTL #Reset,.RTL #Signup,.RTL #PreLogin{padding:0 142px 0 0;float:right}.InlineNavigation{position:relative}.RTL .InlineNavigation{left:auto;right:34px}.Login label{width:auto;padding-left:2px;float:none;color:#222;font-size:12px;text-align:left}.Login form label.Focused{color:#BBB}.Login input:focused{border-color:var(--black)}.Login button:disabled{color:#7F7F7F;background:#F0F0F0}.RTL .Floating div{margin:2px 0 2px 5px}.JavaScriptAvailable .Login label,.JavaScriptAvailable .Login label.Mandatory{display:flex;align-items:center;gap:var(--padding-xs);line-height:normal;font-size:14px;font-weight:var(--medium);letter-spacing:.2px;padding:0}.JavaScriptAvailable .Login input[type='text'],.JavaScriptAvailable .Login input[type='password']{margin:0;position:relative;z-index:10}.Option{display:flex;justify-content:flex-end;margin:0;padding:var(--padding-sm) 0 0}.Option a{color:var(--gray-medium);padding:2px 0;transition:var(--main-transition);border-bottom:1px solid transparent;font-size:var(--main-font-size)}.Option a:hover{color:var(--primary-color)}#Signup #Title,#Signup input[type='text'],#Signup input[type='email']{width:100%}.NewLine{display:flex;flex-direction:column;gap:var(--gap-xs)}.ErrorBox,.SuccessBox,.WarningBox{margin:0;cursor:default;width:100%;max-width:400px;padding:7px var(--padding-xs);border-radius:var(--border-radius-xs);text-align:center}.ErrorBox{background-color:var(--alert-error-bg-solid-color);color:var(--white)}.SuccessBox{background-color:var(--alert-success-bg-solid-color);color:var(--white)}.WarningBox{color:var(--black);background:var(--alert-warning-bg-solid-color)}.WarningBox.WithIcon{position:relative;padding-left:25px}.WarningBox.WithIcon>i{position:absolute;left:10px;top:6px}.Login .Content{margin-left:0;border-top:none}.RTL .Login .Content{margin-right:142px;margin-left:0}#Container form div{gap:var(--gap-sm)}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{#Navigation{position:relative;display:flex;align-items:flex-start;padding:0 var(--padding-xl);border-bottom:var(--border-width) var(--border-solid) var(--border-color);transition:var(--main-transition);background:var(--white)}#Navigation #HeaderToolBar .logo-navbar-mobile{display:none}#Navigation>ul{display:flex}.RTL #Navigation>ul{float:right}#Navigation>ul>li>ul{display:none;position:absolute;top:35px;left:0;z-index:99;background:var(--menu-bg);min-width:100%;box-shadow:var(--menu-box-shadow);border-radius:var(--border-radius-xs);padding:var(--padding-sm)}.RTL #Navigation>ul>li>ul{right:1px}#Navigation>ul>li ul.Expanded:not(:empty:blank){display:block;z-index:1000}#Navigation .Individual{float:right}.RTL #Navigation .Individual{float:left}#Navigation>ul>li{position:relative;display:flex}#Navigation>ul>li:last-child{border-right:0}.RTL 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.TicketHeader{position:relative;display:flex;align-items:center;gap:var(--gap-sm);padding-bottom:var(--padding-sm);width:100%}.RTL .TicketHeader h2{padding:10px 36px 15px 0;float:right}#TicketOptions{position:relative;overflow:hidden;margin-left:auto}.RTL #TicketOptions{right:auto;left:0}#TicketOptions li{display:inline-block;margin-left:5px}#TicketOptions .Print,#TicketOptions .ZoomExpand{color:#777;font-size:15px}#TicketOptions .ZoomExpand{display:none}#TicketOptions .Print:hover,#TicketOptions .ZoomExpand:hover{color:#f92}#TicketOptions .ZoomExpand.ExpandAll .fa-minus{display:none}#TicketOptions .ZoomExpand.ExpandOne .fa-bars{display:none}.RTL #TicketOptions .ZoomExpandAll{margin:-2px 4px 0 0}.TicketZoom .Age{width:auto;padding:0}#FollowUp.Visible{}.JavaScriptAvailable #FollowUp #Messenger{overflow:hidden;display:flex;flex-direction:column;gap:var(--gap-md)}#FollowUp.Visible #Messenger{height:auto;border-top:1px solid #EEE}#Messenger #Subject{}#Messenger textarea{display:block}#Messenger textarea:focus{border-color:#888}#Messenger fieldset{}.Attachment{padding:9px 0 4px 138px}.RTL .Attachment{padding:9px 138px 4px 0}#Messenger .ActionRow{border:0}.JavaScriptAvailable #ReplyButton{display:block;margin-top:20px}#ReplyButton:hover{color:#555}.Visible #ReplyButton{display:none}.TicketZoom .ZoomForm{display:flex;flex-direction:column;gap:var(--gap-md);width:100%}.TicketZoom .ZoomForm .ZoomInfo{display:flex;flex-direction:column;gap:var(--gap-md)}.TicketZoom .ZoomForm .ZoomInfo .Metadata-wrapper{padding:var(--padding-md)}.TicketZoom .ZoomForm .ZoomInfo #Metadata{display:flex;overflow:hidden;flex-wrap:wrap;gap:var(--gap-md)}@media only screen and (max-width:1024px){.TicketZoom .ZoomForm .ZoomInfo #Metadata{gap:var(--gap-lg)}}.TicketZoom .ZoomForm .ZoomInfo #Metadata li.Header{display:none}.TicketZoom .ZoomForm .ZoomInfo #Metadata li{position:relative;display:flex;flex-direction:column;gap:var(--gap-sm);flex-basis:calc(25% - 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.InputField_Container,.InputField_InputContainer,.InputField_Container div,.InputField_InputContainer div,fieldset.Columns .Column .InputField_Container,fieldset.Columns .Column .InputField_InputContainer,fieldset.Columns .Column .InputField_Container div,fieldset.Columns .Column .InputField_InputContainer div{padding:0;overflow:visible;width:100%}.InputField_InputContainer,.InputField_InputContainer div,fieldset.Columns .Column .InputField_InputContainer,fieldset.Columns .Column .InputField_InputContainer div{display:flex;width:100%}fieldset div.InputField_Container:first-child,fieldset div.InputField_InputContainer:first-child,.InputField_Container div:first-child,.InputField_InputContainer 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media print{body{font:12px/14px Arial,sans-serif}#Header,.ControlRow,.ActionRow,.Flag,.Print,.DontPrint,#Footer,#TicketOptions{display:none!important}.Content,.Header,.Metadata,.MessageHeader,.MessageBody,.Details{width:auto!important;margin:0!important;padding:0!important}.MessageHeader h3{font-weight:18px!important}.MessageBody{display:block!important}ol,ul{list-style:none outside none}#Navigation{display:none}#Messages{margin-top:-40px;padding:0}.Message{margin-top:21px;list-style:none}.MessageHeader a{color:black}.MessageHeader h3,.MessageBody .Label{display:inline}.MessageHeader .Age,.MessageBody .Label{font-size:11px}.Details{margin:8px 0}iframe{width:100%}.Filter a{display:block;padding:5px 9px;color:#FFF}.MessageBox,.ActionRow{margin:0;border-bottom:1px solid #B8BBBB;border-top:1px solid #F0F2F2;font-size:11px;overflow:hidden}.Overview table thead{display:block;width:100%}.Overview thead th{border-top:1px solid #CCCCCC;border-bottom:1px solid #CCCCCC;text-transform:uppercase;padding:5px}.Overview a{text-decoration:none;font-size:12px;font-style:normal;color:#000}.Overview tbody tr td{border-left:1px dotted #CCC;border-bottom:1px dotted #CCC;padding:5px 5px 5px 10px;text-decoration:none;font-size:12px;font-style:normal;color:#452A03}.Overview tbody tr td a{text-decoration:none;font-size:12px;color:#452A03}#ZoomSidebar{float:none;border:1px solid #ccc;padding:15px}#Metadata{margin:0;padding:0}.TicketHeader{margin:10px 0 20px 0;border-bottom:1px solid #000;font-size:20px;padding:5px 0;line-height:1.2}#Flag{height:15px;width:150px;margin:10px 0 15px 0;padding:10px;display:block;font-size:15px;color:#CCCCCC;border:1px dashed #CCCCCC}.TicketHeader h2{margin:10px 0 10px 0;padding:0}.TicketHeader ul{border-top:1px dotted #CCC;border-bottom:1px dotted #CCC;margin:10px 0 20px 0;padding:10px 0 10px 0;display:inline-block}.TicketHeader ul li{margin:5px 0 5px 0}#Metadata li .Key{color:#666666;font-weight:bold}.MessageHeader{margin:20px 0 10px 0;padding:10px;display:block}.MessageHeader h3 a{margin:20px 0 10px 0;font-size:16px;text-decoration:none;padding:10px 0 10px 0;display:inline-block}.MessageHeader .Age{margin:0 0 0 10px}.Details div{margin-bottom:10px}.MessageBody .Label{font-weight:bold}.MessageContent{margin-top:10px;padding:10px;border:1px solid #CCC}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{@-webkit-keyframes FadeIn{from{opacity:.4}to{opacity:.95}}@keyframes FadeIn{from{opacity:.4}to{opacity:.95}}@keyframes Blinking{to{color:transparent}}@-webkit-keyframes Blinking{to{color:transparent}}.AnimationShake{animation:Shake .82s cubic-bezier(.36,.07,.19,.97) both;transform:translate3d(0,0,0);backface-visibility:hidden;perspective:1000px}@keyframes Shake{10%,90%{transform:translate3d(-1px,0,0)}20%,80%{transform:translate3d(2px,0,0)}30%,50%,70%{transform:translate3d(-4px,0,0)}40%,60%{transform:translate3d(4px,0,0)}}.AnimationBorderFill{animation-name:BorderFill;animation-duration:.5s;animation-timing-function:ease;animation-fill-mode:forwards}@keyframes BorderFill{0%{border-bottom:2px solid #f92}25%{border-bottom:2px solid #f92;border-left:2px solid #f92}50%{border-bottom:2px solid #f92;border-left:2px solid #f92;border-top:2px solid #f92}100%{border-bottom:2px solid #f92;border-left:2px solid #f92;border-top:2px solid #f92;border-right:2px solid #f92}}.AnimationHighlightGreen{animation:HighlightGreen .7s infinite alternate}@keyframes HighlightGreen{from{box-shadow:none}to{box-shadow:0 0 10px var(--green-color,#049E35)}}.AnimationHighlightRed{animation:HighlightRed .7s infinite alternate}@keyframes HighlightRed{from{box-shadow:none}to{box-shadow:0 0 10px var(--red-color,#b8384e)}}.AnimationHighlightOrange{animation:HighlightOrange .7s infinite alternate}@keyframes HighlightOrange{from{box-shadow:none}to{box-shadow:0 0 10px var(--orange-color,#FF9050)}}.AnimationHighlightYellow{animation:HighlightYellow .7s infinite alternate}@keyframes HighlightYellow{from{box-shadow:none}to{box-shadow:0 0 10px var(--yellow-color,#FFDD50)}}.AnimationZnunyEat{animation:ZnunyEat .7s infinite alternate}@keyframes ZnunyEat{0%{clip-path:polygon(0% 0%,100% 0%,100% 100%,0% 100%,50% 50%)}25%{clip-path:polygon(0% 30%,0% 0%,100% 0%,100% 100%,0% 100%,0% 75%,50% 50%)}50%{clip-path:polygon(0% 0%,100% 0%,100% 100%,0% 100%)}75%{clip-path:polygon(0% 30%,0% 0%,100% 0%,100% 100%,0% 100%,0% 75%,50% 50%)}100%{clip-path:polygon(0% 0%,100% 0%,100% 100%,0% 100%,50% 50%)}}}
/*Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/@media screen,projection,tv,handheld{form.flex-column,div.flex-column,span.flex-column{display:flex;flex-flow:column!important}div.flex-row,span.flex-row{display:flex;flex-flow:row}div.flex-center,span.flex-center{justify-content:center}div.flex-space-between,span.flex-space-between{justify-content:space-between}div.flex-end{justify-content:flex-end}div.flex-row.flex-wrap,span.flex-row.flex-wrap,div.flex-column.flex-wrap,span.flex-column.flex-wrap,div.flex-wrap,span.flex-wrap,.flex-wrap{flex-wrap:wrap}.flex-gap-20{gap:var(--gap-md)}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{#Footer{margin-top:auto;min-height:15px;padding:12px 9px 8px;font-size:10px;clear:both;border-top:var(--border-width) var(--border-solid) var(--border-color);text-align:center;position:relative;background:var(--white);display:block}#Footer a,#Footer ul li a{color:#bbb}#Footer a:hover,#Footer ul li a:hover{text-decoration:underline}.RTL #Footer ul{left:auto;right:212px}#Footer ul li{float:left;padding:0 4px 0 4px}.RTL #Footer ul li{float:right}#Footer ul li:first-child{border:none}#Footer a{color:#999;font-size:11px;display:inline-block;position:relative;padding-left:18px;margin-bottom:5px;transition:all ease .4s;text-transform:none}#Footer a span{display:block;width:20px;height:20px;background:url(../img/signet_small_bw.png);background-size:cover;margin:0 auto 10px auto;opacity:.3;transition:all ease .4s}#Footer a:hover{text-decoration:none;color:#555}#Footer a:hover span{opacity:1;width:20px;height:20px;background:url(../img/signet_small_bw_closed.png);background-size:cover;animation-name:ZnunyEat;animation-duration:.7s;animation-iteration-count:infinite}}
/*Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/@media screen,projection,tv,handheld{.MainBox{position:relative;padding:var(--main-page-padding);background:var(--main-bg-color)}.ContentWrapper{display:flex;width:100%;max-width:1600px;align-self:center;gap:var(--gap-md);padding:var(--main-page-padding)}.ContentWrapper .Content{display:flex;flex-wrap:wrap;width:100%}.LayoutPopup>.PopupHeader p{padding:var(--padding-xs) 0 0 0;font-size:var(--font-size-sm);color:var(--gray-dark);font-weight:var(--semi-bold);letter-spacing:.2px}.SidebarLast,.LayoutFixedSidebar.SidebarLast{flex-flow:row-reverse;flex-wrap:nowrap;flex-wrap:wrap;align-items:flex-start;gap:var(--gap-md)}.SidebarLast .SidebarColumn{display:flex;flex-direction:column;width:100%;max-width:var(--side-bar-width-desktop);gap:var(--gap-md)}.SidebarLast .ContentColumn{display:flex;flex-direction:column;flex:1}.LayoutFixedSidebar{display:flex;flex-flow:row;flex:1;padding-bottom:var(--padding-md)}.LayoutFixedSidebar>.ContentColumn,.LayoutFixedSidebar>.ContentColumn>.card,.Content .ContentColumn{display:flex;flex-flow:column;align-self:self-start;gap:var(--gap-md);justify-content:unset;flex:1;padding:0;overflow:hidden;width:100%}.LayoutFixedSidebar .top-content{display:flex;flex-flow:row}.LayoutFixedSidebar .main-content{display:flex;flex-flow:row}.mainStructure.LayoutFixedSidebar{display:flex;flex-direction:column;gap:var(--gap-md);flex-wrap:nowrap;align-items:initial;overflow-x:hidden}.mainStructure.LayoutFixedSidebar .mainContent{display:flex;flex-direction:row-reverse;gap:var(--main-page-padding)}.mainStructure.LayoutFixedSidebar .ContentColumn{display:flex;flex-direction:column;width:calc(100% - var(--side-bar-width-desktop));padding:0;gap:var(--gap-md)}.mainStructure.LayoutFixedSidebar .SidebarColumn{display:flex;flex-direction:column;width:100%;max-width:var(--side-bar-width-desktop);gap:var(--gap-md)}.LayoutFixedSidebar>.ContentColumn>form{display:flex;flex-direction:column;gap:var(--gap-md)}.ContentColumn .widget-wrapper{display:flex;flex-direction:column;gap:var(--gap-md);padding:var(--main-page-padding)}.FormScreen .TableLike{display:flex;flex-direction:row;flex-wrap:wrap;padding:0;overflow:hidden;width:100%;gap:0}@media only screen and (min-width:1400px){.FormScreen .TableLike{max-width:100%}}.active-inner-cols{display:flex;flex-wrap:wrap;width:100%;flex-direction:row;justify-content:space-between;gap:var(--gap-md)}.padding-md{padding:var(--padding-md)!important}.padding-none{padding:var(--padding-none)!important}.outer-label-wrapper{display:flex;align-items:center}}@media (min-width:1400px){.col-wide-33{width:100%;max-width:calc(33.33% - var(--margin-lg))}.col-wide-50{width:50%;max-width:calc(50% - var(--margin-sm))}.col-wide-66{width:100%;max-width:calc(66.66% - var(--margin-lg))}.col-wide-100{width:100%;max-width:100%}.col-wide-adapt-elem{width:auto;flex:1}}@media (min-width:1025px) and (max-width:1399px){.col-desktop-33{width:33%;max-width:calc(33.33% - var(--margin-lg))}.col-desktop-50{width:50%;max-width:calc(50% - var(--margin-lg))}.col-desktop-66{width:66%;max-width:calc(66.66% - var(--margin-lg))}.col-desktop-100{width:100%;max-width:100%}}@media (min-width:768px) and (max-width:1024px){.col-tablet-33{width:100%;max-width:calc(33.33% - var(--margin-md))}.col-tablet-50{width:100%;max-width:calc(50% - var(--margin-md))}.col-tablet-66{width:100%;max-width:calc(66.66% - var(--margin-md))}.col-tablet-100{width:100%;max-width:100%}.card-item.col-tablet-33{width:100%;max-width:33.33%}.card-item.col-tablet-50{width:100%;max-width:50%}.card-item.col-tablet-66{width:100%;max-width:66.66%}.card-item.col-tablet-100{width:100%;max-width:100%}}
/*Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/@media screen,projection,tv,handheld{.icon-hover,.icon-hover-md,.icon-hover-sm{display:flex;align-items:center;justify-content:center;width:var(--icon-hover-size);height:var(--icon-hover-size);min-height:0!important;border-radius:var(--border-radius-xs);transition:var(--main-transition)}label .icon-hover,button .icon-hover{margin:0;position:relative;left:2px;transition:var(--main-transition)}label .icon-hover i,button .icon-hover i{color:var(--gray-dark-semi);font-size:var(--font-size-md)}.icon-hover-md{width:var(--icon-hover-md-size);height:var(--icon-hover-md-size)}.icon-hover-sm{width:var(--icon-hover-sm-size);height:var(--icon-hover-sm-size);border-radius:var(--border-radius-xxs)}.icon-hover i,.icon-hover-md i,.icon-hover-sm 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.toolbar-row-wrapper .toolbar-row .component-last-views ul{gap:var(--padding-sm);flex-wrap:wrap}.ToolTip{position:relative;display:flex;flex-flow:row;align-items:center;justify-content:center}.LastViewToolBarRow a{display:flex;flex-flow:row;align-items:center;justify-content:space-between;gap:3px;color:var(--gray-darker);padding:var(--padding-xs);transition:var(--main-transition);border-radius:var(--border-radius-xxs);border:var(--border-width) var(--border-solid) var(--border-color)}.LastView:hover{background:var(--gray-light)}.LastViewAvatar{justify-content:space-between}.ToolTipContent:after{border-bottom-color:#333!important}.LastViewAvatar>span{display:flex;align-items:center;gap:var(--padding-md)}.LastViewAvatar a{transition:var(--main-transition)}.LastViewAvatar div.ToolTipContent{max-width:225px;flex-wrap:wrap;white-space:normal;top:58px}.ToolTip .ToolTipContent{visibility:hidden;width:max-content;padding:var(--padding-sm);position:absolute;z-index:100;left:0;top:34px;background:var(--black);border-radius:var(--border-radius-xxs)}.ToolTip .ToolTipContent p{color:var(--white)}.ToolTip .ToolTipContent:after{content:"";position:absolute;width:9px;height:9px;border-top:1px solid;border-left:1px solid;border-color:var(--black);top:-4px;left:11px;background:var(--black);transform:rotate(45deg)}.ToolTip:hover .ToolTipContent{visibility:visible;display:flex}.ToolTipText,.ToolTipText fieldset{display:flex;flex-flow:column;align-items:flex-start}.ToolTipText fieldset{padding-top:var(--padding-md);gap:2px}.LastViewAvatarRow>.ToolTipContent fieldset{display:flex;flex-flow:column;gap:var(--padding-xs);padding-top:var(--padding-sm)}.ToolTipText fieldset span{display:flex;flex-flow:row;align-items:center;gap:8px;width:fit-content;width:-moz-fit-content}.ToolTipContent>fieldset label,.ToolTipText>fieldset label{color:var(--gray-dark-semi)}#ToolBar>li.UserAvatar>div{width:max-content!important}a.LastView.LastViewAvatar.LastViewAvatarRow{margin-top:0;margin-bottom:0}.LastViewToolBar{display:inline-flex;border:1px solid #545454}.LastViewToolBarRow{width:fit-content!important;width:-moz-fit-content!important}.LastViewMenuBar{width:100%;height:auto;display:flex;padding:var(--padding-sm) var(--main-page-padding) 0 var(--main-page-padding)}.LastViewMenuBarWrapper{width:100%;height:auto;display:flex;flex-wrap:wrap;background:var(--white);border:var(--border-width) var(--border-solid) var(--border-color);border-radius:var(--border-radius-sm)}li.LastViewMenuBarRow a{display:flex;gap:var(--gap-xs);transition:var(--main-transition);color:var(--gray-darker);padding:var(--padding-sm) var(--padding-md);border-right:var(--border-width) var(--border-solid) var(--border-color)}li.LastViewMenuBarRow:last-child a{margin:0}.LastViewMenuBarRow .ToolTipContent{top:45px}}